Privacy policy

Center of Excellence Terms of Use and Privacy Policy

By accessing coementalhealth.com, you agree to be bound by these terms of use and all applicable laws and regulations. If you do not agree with any of these terms, do not use this site. These terms and conditions are governed by the laws of the United States of America and the laws of the state of Oregon.

The Center of Excellence’s website is intended for personal, non-commercial use only. No other use, commercial or otherwise, is allowed. Materials contained in this website may be protected by applicable copyright and trademark law. You may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained in the Center of Excellence website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.

Disclaimer

Content on the Center of Excellence website is provided on an “as is” basis. Center of Excellence makes no warranties or representations, expressed or implied, about its accuracy, completeness, or appropriateness for a particular purpose. Visitors to coementalhealth.com assume full responsibility for the use of the information on this site and agree that the Center of Excellence is not responsible or liable for any claim, loss, or damage arising from the use of the information.

The Center of Excellence website contains links to third-party websites. The Center of Excellence assumes no responsibility for the content, terms of use, privacy policies, products, or services of any third-party website. By linking to a third-party website, the Center of Excellence does not recommend or endorse the products or services offered by that third party. By accessing a third-party website through a link on coementalhealth.com, your use of that third-party site will be governed by its own terms and privacy policies.

The information at coementalhealth.com is provided for personal and educational purposes only and is not intended as a substitute for professional psychiatric care or substance abuse treatment.

Modifications

The Center of Excellence may revise these terms of use at any time without notice. By using this website, you agree to be bound by the current version of these terms of use.

Privacy Policy

The Center of Excellence respects the privacy of our patients and website visitors. This Privacy Policy explains what information may be collected through our website, how it is used, and the choices available to you.

Information we may collect:

1. Personal information that you voluntarily provide through our website contact form for the purpose of communicating with Center of Excellence staff, including your name, phone number, and email address. Please do not include sensitive medical or personally identifiable health information within the message field. A member of our staff can collect that information securely by phone if needed.
2. Website usage information, which may include pages visited, browser type, operating system, referring website, approximate geographic region based on IP address, and general traffic patterns. When optional analytics tools are enabled, this information is used to help us understand website performance and improve the visitor experience. Center of Excellence does not use this information to personally identify individual website visitors.
3. Cookies and similar technologies may be used to support essential website functionality and, if you choose to allow them, optional analytics and marketing technologies. These optional technologies remain disabled until you provide consent through our Privacy Preferences notice. You may change your preference at any time using the Privacy Preferences button available on our website.

Analytics and Marketing Technologies

Our website may use optional analytics and marketing technologies, including services such as Google Analytics, to better understand website usage, measure the effectiveness of our marketing efforts, and improve the overall visitor experience.

These services may receive limited technical information such as browser type, pages visited, referring website, device information, and approximate location derived from your IP address. These technologies are only loaded after you choose to allow optional analytics through our Privacy Preferences notice.

California Privacy Rights – Do Not Sell or Share My Personal Information

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to request information regarding the collection, use, disclosure, and sharing of certain personal information, and the right to opt out of certain uses of personal information where applicable.

Center of Excellence uses optional analytics and similar technologies to better understand website usage, improve website performance, and measure the effectiveness of our communications. These technologies are optional and are not enabled unless you choose to allow them through our Privacy Preferences notice.

If you select Essential Only, optional analytics and marketing technologies will remain disabled during your visit, and your preference will be stored for future visits unless you choose to update it.

You may review or modify your privacy preferences at any time by selecting the Privacy Preferences button available on this website.

If you are a California resident and wish to exercise your privacy rights or have questions regarding our privacy practices, please contact us through our Contact page. We will review and respond to requests in accordance with applicable law.

Links to Third-Party Websites

This Privacy Policy applies only to information collected through the Center of Excellence website. Third-party websites linked from this site operate under their own privacy policies and terms of use. Center of Excellence is not responsible for the privacy practices or content of third-party websites.

Contact Forms and AI Chat Feature

Our website includes a contact form and an AI-powered chat feature to help visitors ask questions and receive general information.

Information submitted through our contact form is used solely for responding to your inquiry. Please avoid submitting confidential medical information through the website or chat feature.

The AI chat feature is designed to provide general information only and is not intended for emergency situations, medical advice, diagnosis, or treatment. Chat conversations are not intended to replace communication with a licensed healthcare provider.

Changes to This Privacy Policy

Center of Excellence may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our business practices. The most current version will always be posted on this page, and continued use of this website constitutes acceptance of the updated policy.