FAQ
Answers to common questions on mental health treatment, addiction, and our patient experience. Call 503.832.0945 or contact us anytime.
Get in TouchOffice Policies & Patient Experience
We’re open Monday–Thursday, 9 a.m. to 6 p.m. (extended to 7 p.m. on Wednesdays), and Fridays, 9 a.m. to 1 p.m. We offer flexible scheduling to meet your needs.
You can schedule by calling (503) 832-0945 during business hours or by visiting our contact page. Our team will help you find a time that works best for you.
Yes, we provide confidential telehealth services for both mental health and addiction care. Telehealth allows you to attend appointments from the comfort of your home or any private space. Call us to learn more or schedule a virtual visit.
Yes, we accept most major insurance plans. Please visit our insurance page for details. If you’re unsure about your coverage, our staff can help verify your benefits and answer any questions.
Our clinic is located at:
12655 SW Center Street, Suite 150
Beaverton, OR 97005
We’re near the Beaverton Central MAX light rail station. You can also contact us if you need directions or assistance.
12655 SW Center Street, Suite 150
Beaverton, OR 97005
We’re near the Beaverton Central MAX light rail station. You can also contact us if you need directions or assistance.
Most insurance plans have mental health coverage, but the benefits may vary. We’re happy to help you verify your plan and explain other payment options you have available.
Mental Health Concerns
Depression
Feeling sad is a normal human emotion that is often triggered by certain thoughts or events. Depression, on the other hand, is more than just sadness. It feels like a persistent emotional weight mixed with deep feelings of emptiness, worthlessness, or hopelessness that sticks around for weeks or even longer.
People experiencing depression may lose interest in things they once enjoyed, and even simple tasks can start to feel exhausting. It can also affect their energy levels, focus, sleep, and appetite.
It’s important to remember that everyone experiences depression differently. Nonetheless, know that your feelings are valid, and you’re not alone. Support is available.
People experiencing depression may lose interest in things they once enjoyed, and even simple tasks can start to feel exhausting. It can also affect their energy levels, focus, sleep, and appetite.
It’s important to remember that everyone experiences depression differently. Nonetheless, know that your feelings are valid, and you’re not alone. Support is available.
Everyone feels low or “blue” now and then, but clinical depression is more than just a passing phase. It’s constant, overwhelming, and doesn’t usually go away on its own. If you or a loved one is experiencing these signs, it may be time to reach out for professional support.
Yes, depression is one of the most treatable mental health conditions out there. The first step is acknowledging the need for help. Effective care often includes therapy, lifestyle and behavioral changes (like improved sleep, nutrition, or exercise), and community support.
Treatment often depends on the individual and the kind of depression they’re experiencing. Reaching out early can help prevent more serious effects and promote recovery.
Treatment often depends on the individual and the kind of depression they’re experiencing. Reaching out early can help prevent more serious effects and promote recovery.
Anxiety
Anxiety can become a concern when it feels hard to control, becomes more frequent, and begins to interfere with your daily life, work, or relationships. It can also overlap with other conditions like depression.
Some people experience constant or excessive worry, restlessness, or trouble focusing that hinders the ability to function and lasts for weeks or longer. If you’re struggling to find relief, don’t hesitate to seek help from a mental health professional.
Some people experience constant or excessive worry, restlessness, or trouble focusing that hinders the ability to function and lasts for weeks or longer. If you’re struggling to find relief, don’t hesitate to seek help from a mental health professional.
Yes, anxiety can cause physical symptoms as well, including rapid heartbeat, shortness of breath, sweating, trembling, nausea, or muscle tension. You can also feel a churning sensation in your stomach, chest pain, and even headaches.
These reactions can often be eased with techniques that calm your nervous system, such as deep breathing or relaxation exercises.
These reactions can often be eased with techniques that calm your nervous system, such as deep breathing or relaxation exercises.
Yes, everyone feels anxious from time to time, usually manifesting as a natural response to stress or uncertainty. But when those feelings become intense, constant, or start interfering with your everyday routines, they may be signs of an anxiety disorder. Knowing when anxiety becomes a problem can make a big difference in getting the right treatment.
PTSD
Post-Traumatic Stress Disorder (PTSD) is a mental health disorder that can develop after someone experiences or witnesses a deeply distressing event such as abuse, violence, accidents, or natural disasters. It may show up as nightmares, flashbacks, emotional numbness, or feeling constantly on edge.
PTSD isn’t limited to combat veterans; it can affect anyone who’s been through trauma.
PTSD isn’t limited to combat veterans; it can affect anyone who’s been through trauma.
Yes, although less common, PTSD symptoms can appear months or even years later (known as delayed-onset PTSD).
While there are currently no definitive studies available to explain why delayed-onset PTSD occurs, some experts suggest that certain triggers, like a sound, smell, or sight, along with other life stressors, can bring those feelings back unexpectedly.
While there are currently no definitive studies available to explain why delayed-onset PTSD occurs, some experts suggest that certain triggers, like a sound, smell, or sight, along with other life stressors, can bring those feelings back unexpectedly.
Yes, PTSD is treatable, and many people find relief with trauma-informed therapies such as Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), EMDR, and supportive counseling. Medication may also be helpful, depending on your needs.
Bipolar Disorder
Bipolar disorder is a mood condition characterized by extreme shifts in mood, energy, and activity levels (episodes) that can last for days or weeks.
It alternates between really high energy or excitement (called manic or hypomanic episodes) and really low feelings (depressive episodes). These changes can significantly impact a person’s daily life, including their relationships, work or school performance, and their overall ability to complete everyday tasks.
Living with bipolar disorder can be draining, and having professional support helps you understand and manage those mood swings.
It alternates between really high energy or excitement (called manic or hypomanic episodes) and really low feelings (depressive episodes). These changes can significantly impact a person’s daily life, including their relationships, work or school performance, and their overall ability to complete everyday tasks.
Living with bipolar disorder can be draining, and having professional support helps you understand and manage those mood swings.
You can recognize bipolar disorder symptoms in yourself or others by noticing patterns of mood swings. Manic phases are often indicated by very high energy, fast speech, and impulsive actions. Meanwhile, depressive episodes are typically marked by lingering sadness, low energy, and feelings of hopelessness.
If these mood shifts happen a lot or feel overwhelming, reaching out to a mental health provider can help clarify what’s going on.
If these mood shifts happen a lot or feel overwhelming, reaching out to a mental health provider can help clarify what’s going on.
Most people benefit from a combination of mood-stabilizing medication and psychotherapy. Since bipolar disorder is a long-term condition, treatments focus on managing symptoms and building effective coping strategies. Staying consistent with care can help individuals with bipolar disorder live stable, fulfilling lives.
ADHD
ADHD is a neurodevelopmental condition that can make it difficult to focus, stay organized, or manage time effectively. It may also affect relationships, impulse control, or emotional regulation. These challenges can be frustrating, but they are manageable with the right tools and support.
Not necessarily. Trouble focusing doesn’t automatically mean you have ADHD. It can stem from many sources, including stress, sleep deprivation, or other mental health conditions. If you’re noticing persistent patterns, a qualified provider can help determine whether ADHD or another issue is the cause.
Yes. While ADHD doesn’t have a cure, its symptoms can be managed through a combination of strategies. Treatment may involve medication, behavioral approaches, coaching, and supportive therapy to improve focus, daily structure, and overall functioning.
Schizophrenia
Schizophrenia is a complex mental health condition that affects how a person thinks, feels, and behaves. Some people may hear voices, see things others don’t, or hold beliefs that seem unusual to those around them. It can feel like the boundary between reality and imagination has become blurred.
Early warning signs may include social withdrawal, changes in mood, difficulty concentrating, or heightened suspicion. These symptoms can be subtle, which is why early assessment is important if concerns arise.
Yes. Although schizophrenia is typically a long-term condition, effective treatments are available to reduce symptoms, prevent relapses, and support meaningful recovery. Treatment often includes antipsychotic medication, therapy, and supportive services like case management or peer support. With the right care, many people lead stable, fulfilling lives.